Networked Department Start order (Error messages when Client start)
Problem/Question
The
following error messages may appear when starting a Network Department Client:
In
addition, PrintQueues that have been activated for automatic start in the
Ergosoft ControlCenter do not start.
Solution/Work-Around
Proceed as follows to analyze/remove the error:
- Check in the Windows taskbar whether the Ergosoft Communication Utility is running.
Note: if the Ergosoft Communication Utility icon is
displayed in red with an exclamation mark , there is no communication with the
Network Department Master
- Check whether the Network Department Master has been started (Ergosoft ControlCenter)
Note: the Ergosoft ControlCenter on the master should always be started before the client workstations
- Check whether the Ergosoft Communication Utility has been started on the master
- Check whether the network connection between master and client workstations is available
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