Sequoia Limitations

Sequoia Limitations

Problem/Question
Ergosoft 16 Sequoia has some limitations that are important for installation and use.

Solution/Work-Around
Installation
  1. Master and all Sequoia workstations must use the same build version
  2. 64-bit and 32-bit installations in combination are possible
  3. Only the Sequoia dongle works (additional, local dongle leads to errors)
Network
  1. Computers must be located within the same work group or domain
  2. Shared Storage folder need read/write access
  3. Spool folder need read/write access
Setup
  1. Virtual Machines are not officially supported
  2. VPN is not officially supported
  3. Print Environments works only localy created
Options
  1. User Level Management can only be administrated on the master station
  2. Processing Policies
    1. Archiving is only executed on the master
    2. Archiving remote RIP data only from a located network share
    3. Archiving remote Images only from a located network share
Features
  1. Get Media Size from Printer does only work on local machines
  2. Print and Measure only supported if the JobComposer used is started on the same station as the PrintQueue/Rip required
  3. Linearization, ColorGPS and Named Colors will be available only in the same machine where the PrintEnvironment was created
For bigger production sites with a lot of active printers, we recommend going for two Sequoia departments, meaning to have two Master stations, divide the Clients into two departments and assign them to the Master stations.

Related Articles & Links



    • Related Articles

    • Sequoia Network Admin Setup

      Sequoia Network Admin Setup Problem/Question Recommended Windows 10 network configuration for Ergosoft 16 Sequoia Solution/Work-Around Important! The following instructions should in any case be carried out by a network and PC administrator! Ergosoft ...
    • Sequioa Shared Storage

      Problem/Question How to setup the Shared Storage? The Shared Storage synchronizes settings across all Sequoia systems and allows for easy backups by using on centralized location. The Shared Storage folder will hold all settings, image and user data, ...
    • Error: No access to remote storage

      Problem/Question During the installation process of Ergosoft 16 Sequoia, after press the <Test> Button when selecting the Shared Storage folder location, you receive the following error message: “Error: No access to remote storage" The error message ...
    • Sequoia Setup Checklist

      Problem/Question Recommendations for the Ergosoft 16 Sequoia installation. Solution/Work-Around Hardware PC: 500gb+ SSD, 4 cores CPU, 8 GB of RAM (recommended start configuration) OS: Windows 10 Professional (on all computers) Ethernet: Gigabit ...
    • TrueShapeNesting on Networked Departments (Sequoia)

      Problem/Question On Networked Departments systems (formerly Sequoia), it is not possible to do TSN on the Client PCs. Solution/Work-Around Per Default, the TEMP folder on the Master (_Server\Files\TEMP) is set to store TSN generated PDF files. This ...