Sequoia Communication Utility

Sequoia Communication Utility

Problem/Question
What is the definition of the Communication Utility?
The Communication Utility is a background application and is available in the Windows task bar after starting the Ergosoft ControlCenter.

Solution/Work-Around
The Communication Utility
  1. started automatically by the Ergosoft ControlCenter
  2. controls the communication between the connected PCs
  3. must run during production
  4. establishes the connection between "JobComposer(s)", "RipEngine(s)" and "PrintQueue(s)" / "CutQueue(s)"
  5. needs no input from the user

Related Articles & Links



    • Related Articles

    • Sequoia Modes

      Problem/Question When installing Sequoia you will be asked in which mode you want to install the software. This raises the question “What is the difference between the modes you can run Sequoia?" At this installation window you can select which ...
    • Networked Department Start order (Error messages when Client start)

      Problem/Question The following messages may appear when starting a Network Department Client: If this message does not disappear in seconds/minutes, the Client can't connect to the Master. (A permanent network connection between all Networked ...
    • TrueShapeNesting on Networked Departments (Sequoia)

      Problem/Question On Networked Departments systems (formerly Sequoia), it is not possible to do TSN on the Client PCs. Solution/Work-Around Per Default, the TEMP folder on the Master (_Server\Files\TEMP) is set to store TSN generated PDF files. This ...
    • Sequoia Update

      Problem/Question How to update Sequoia? The update of the Sequoia version must be done in the correct order. Solution/Work-Around <Exit> the Ergosoft ControlCenter on the Master PC Note: All Client workstations get a broadcast shutdown. Clients in ...
    • Sequoia Master PC is not found by the Client PC

      Problem/Question When starting a Client PC the you receive an error message that the Master PC cannot be found. Usually this is a communication problem between the master and the clients. Solution/Work-Around Exit the "Ergosoft ControlCenter" on ...