Mimaki Pict Parameter Error

Mimaki – Missing job details in Mimaki PICT

Problem/Question

Printed jobs with the Ergosoft RIP miss job details (e.g., media name) in Mimaki’s dashboard of the Cloud Technology PICT (https://mimaki.com/product/software/remote/pict/).

This may be because you are using a Print Environment that has not yet enabled the additional print job information/commands required for the Mimaki Cloud Technology PICT, or the Ergosoft RIP version does not support PICT Cloud interfacing.

 

Solution/Workaround
Per default, the additional PICT print job commands are disabled to avoid incompatibility issues described in article Mimaki – Parameter Error (PICT). To enable them for compatible Print Environments, follow the procedure below.

  1. Make sure the last official and recommended version of the Ergosoft RIP is installed (consult with your IT administrator)
  2. Make sure the Mimaki Status Monitor (Port Settings) is enabled.
  3. Make sure the printer is connected correctly.
  4. Open Print Environment Settings (CTRL+ALT+P).
  5. Go to the Device Options tab.
  6. Retrieve the print modes from the printer.
  7. Retrieve the dot volumes from the printer.
  8. Click OK to close the Print Environment.


If the Ergosoft RIP version, the printer firmware version, Windows Mimaki Driver version support the PICT commands, the Print Environment setup procedure described above will result in them being enabled for future print jobs.

To find out which Ergosoft RIP version is required for PICT and if your Mimaki printer model supports it, please refer to the Online Changelog in the User Portal.


    Related Articles & Links
    1. Mimaki – Parameter Error (PICT)
    2. Mimaki - Error 11 or 202 Parameter (ergosoft.net)

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