Missing CodeMeter Runtime

Missing CodeMeter Runtime

Problem/Question
Trying to activate a license the following error appears.
“CmContainer not found"

This message indicates that the USB dongle driver - called CodeMeter Runtime is not installed.

Solution/Work-Around
The Wibu CodeMeter Runtime will be automatically installed by installing Ergosoft RIP. So the easiest solution is to install Ergosoft before activating the license or choose a PC for activation which does already has Ergosoft installed. 

If you need to activate the license without installing Ergosoft RIP, you can download the CodeMeter Runtime here.

Related Articles & Links

    • Related Articles

    • Offline license activation

      Problem/Question You want to activate your license, but your RIP PC is not connected to the Internet. In this case you can use the offline activation option. Solution/Work-Around Step 1: Export the WibuCmRaC file (RIP PC whitout Internet access) Open ...
    • Error 200, CmContainer Entry not found

      Problem/Question When Starting the RIP Software or at the installation an error message shows up: "CmContainer Entry not found Error 200" The error message indicates that there is no license container for the started version on this dongle. ...
    • Copy Protection Error: No License found

      Problem/Question When Starting the RIP Software an error message shows up: "No license or dongle found" This error message in general indicates that the CodeMeter driver cannot find the dongle. This can also happen when no valid license for the used ...
    • How to activate the license

      Problem/Question You received a license key from Ergosoft by e-mail? You're only a few steps from running Ergosoft 16 away. Solution/Work-Around Preparation Plug the dongle into a USB port directly on the pc. Ensure the internet connection is stable. ...
    • Printer Driver not found

      Problem/Question Trying to add a new PrintEnvironment or PrintQueue the required driver is not found. The availability of a driver depends on whether a valid license is available and the installed version supports the driver. Solution/Work-Around ...