Error: Cannot find this file. Verify that the correct path and file name are given.

Error: Cannot find this file. Verify that the correct path and file name are given.

Problem/Question
In Sequoia a print job cannot be printed due to the following error:
“Cannot find this file. Verify that the correct path and file name are given."

This error will come up on PrintQueue or QueueManager > Job Details > Journal and indicates that the credentials for the Shared Storage folder are missing

Solution/Work-Around
  1. Check that the Shared Storage folder is turned on Public folder sharing
  2. Make sure to share the Shared Storage folder with read\write privileges with everyone
  3. Make sure that you have saved the credentials
Note: Sharing a directory belonging to the user folder is not advisable due to access rights. Example C:\Users\UserName\Documents\.... is to be avoided

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