Error 0x18080015 License transfer not possible
Problem/Question
When trying to activate the license ticket online you receive an error message:
“Error 0x18080015 License transfer not possible-
A license transfer is not possible with the selected CmContainer
Please contact support services to unlock this CmContainer"
This error message can come up after trying to activate a license with a very old firmware and the dongle got locked.
Solution/Work-Around
Please submit a ticket with the following information:
- Support data ZIP file
- Dongle number
- Screenshot of the error message
Related Articles & Links- Generate a Support data ZIP file
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