Error 0x18080001 An internal error has occurred

Error 0x18080001 An internal error has occurred

Problem/Question
When trying to activate the license ticket online you receive an error message:
"Error 0x18080001 An internal error has occurred. Please try again later."


This error message indicates that there is a communication problem between the license management server (CodeMeter License Central WebDepot) and the dongle.

Solution/Work-Around
  1. Update the dongle firmware
  2. Use a different internet browser to activate the license
Note: If the error message persists please submit a ticket with the following information:
  1. Dongel no. 
  2. Activation Link 

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