Error 0x18080001 An internal error has occurred

Error 0x18080001 An internal error has occurred

Problem/Question
When trying to activate the license ticket online you receive an error message:
"Error 0x18080001 An internal error has occurred. Please try again later."


This error message indicates that there is a communication problem between the license management server (CodeMeter License Central WebDepot) and the dongle.

Solution/Work-Around
  1. Update the dongle firmware
  2. Use a different internet browser to activate the license
Note: If the error message persists please submit a ticket with the following information:
  1. Dongel no. 
  2. Activation Link 

Related Articles & Links

    • Related Articles

    • Error 0x18088006 Internal error during license transfer

      Problem/Question When trying to activate the license ticket online you receive an error message: "Error 0x18088006 Internal error during license transfer. Please contact the support service." This error message indicates that there is a communication ...

    • Error 0x18088008 Internal error during license transfer

      Problem/Question When trying to activate the license ticket online you receive an error message: "Error 0x18088008 Internal error during license transfer. Please contact the support service." This error message indicates that there is a communication ...

    • Offline license activation

      Problem/Question You want to activate your license, but your RIP PC is not connected to the Internet. In this case you can use the offline activation option. Solution/Work-Around Step 1: Export the WibuCmRaC file (RIP PC whitout Internet access) Open ...

    • Error 0x18080006 No license request file selected

      Problem/Question When trying to activating the license ticket, the error message appears "Error 0x18080006: No license request file selected. Please select a license request file and try again". Usually this error occurs if the dongle is not found by ...

    • Error 0x18088106 during creation of license request

      Problem/Question When trying to activate the license ticket online you receive an error message: “Error 0x18088106 Error during creation of license request. Please try again" The connection to CodeMeter dongle has been unexpectedly interrupted. This ...