Knowledge Base
User Guides
This Category is your User Guide for the Ergosoft RIP Print Production Suite. Find general introductions about the different modules and get an insight about what Ergosoft RIP offers.Trouble Shooting
Facing problems or error messages when working with Ergosoft? Here you will find clever solutions and helpful workarounds as well as useful step-by-step instructions.
Recent Articles
Some installed inks cannot be controlled via the Output Profile
Problem/Question When printing an Ink Assignment Chart, not all inks contained in the printer are output. These missing colors cannot be calibrated as part of the Output Calibration. Why is this the case? Solution/Work-Around Due to manufacturer ...How to control the usage of Fluo-Colors in Color Profile
Problem/Question Your printer contains Fluo-Colors such as Fluo-Pink or Fluo-Yellow. You performed an Output Calibration in Ergosoft. How can the use of Fluo-Colors be adjusted? Solution/Work-Around Create a duplicate of the Print Environment used as ...Installer Downloads / Change Log
The Ergosoft RIP installer as well as the extensions and other useful resources are available on the User Portal. There you will also find the interactive Change Log and even more helpful information. To access the User Portal, you need to login. If ...First Time Setup
Setting up a RIP Software to run your digital printing production may seem like a daunting task at first, but with Ergosoft and a little help from this guide, you’ll find yourself designing, printing and cutting in no time. This guide will take you ...Optimizing Performance
Ergosoft RIPs are installed with a number of preset parameters that are designed to work well with the largest possible number of applications and technical environments. This Application Note is meant to give users an insight into different ...
Popular Articles
Wibu Version Compatibility Patch
Problem/Question Jumping back to an older version of Ergosoft, the error "Attention: License count exceeded!" will appear. Trying to open JobComposer you will find this message: After closing this message, a new warning will show: COM Error ...How to load an XML resolution file into a Print Environment (Universal Driver)
Problem/Question You receive an error message when closing the Print Environment after loading a new XML file in the Device options? Re-open the Print Environment might be the solution. Not every driver is able to access the XML data right after ...Sequoia Network Admin Setup
Sequoia Network Admin Setup Problem/Question Recommended Windows 10 network configuration for Ergosoft 16 Sequoia Solution/Work-Around Important! The following instructions should in any case be carried out by a network and PC administrator! Ergosoft ...How to install and activate the license of the dongle free (CmAct) Version
Problem/Question When you get a license link to activate Ergosoft dongle free version follow the instructions Solution/Work-Around Online activation (RIP PC with Internet access) For download the Dongle Free Version please read the Quickstart Guide ...How to exclude spot colors from Density Linearization
Problem/Question You are using e.g. spot colors that your spectrophotometer cannot read correctly so that you would like to not linearize them. Or you have almost identical printers, one running with e.g. CMYK only and the other running with CMYK ...