Sequoia Dongle move

Sequoia Dongle move

Problem/Question
If you change PCs or have other problems with the dongle server it may be necessary to move the dongle to another PC within the Sequoia system.
"How can the Sequoia dongle be replugged without changing the Master/Client configuration?"

The Sequoia dongle should be changed on another PC in the Sequoia system.

Solution/Work-Around
  1. Close the Sequoia master and all Sequoia workstations completely
  2. Plug the dongle onto the other Sequoia PC
  3. Start the Ergosoft ControlCenter on this station
  4. Select the tab "Tools"
  5. Click the <MaintenanceTool> button
  6. Switch to the tab "Troubleshooting"
  7. Click on "CodeMeter dongle network configuration"
  8. Select "CodeMeter dongle is plugged into this PC"
  9. Click on the button <Finished>
Note: After the dongle has been moved to another Sequoia PC, you must assign the new Dongle location on all other Sequoia PCs. To do this, follow the above instructions on these PCs up to point 7. At point 8. select "CodeMeter dongle is plugged into a different PC" and follow the further instructions (see "Articles in the Document Portal")

Related Articles & Links


    • Related Articles

    • TrueShapeNesting on Networked Departments (Sequoia)

      Problem/Question On Networked Departments systems (formerly Sequoia), it is not possible to do TSN on the Client PCs. Solution/Work-Around Per Default, the TEMP folder on the Master (_Server\Files\TEMP) is set to store TSN generated PDF files. This ...
    • Sequoia Network Admin Setup

      Sequoia Network Admin Setup Problem/Question Recommended Windows 10 network configuration for Ergosoft 16 Sequoia Solution/Work-Around Important! The following instructions should in any case be carried out by a network and PC administrator! Ergosoft ...
    • Sequoia Setup Checklist

      Problem/Question Recommendations for the Ergosoft 16 Sequoia installation. Solution/Work-Around Hardware PC: 500gb+ SSD, 4 cores CPU, 8 GB of RAM (recommended start configuration) OS: Windows 10 Professional (on all computers) Ethernet: Gigabit ...
    • Sequoia Limitations

      Problem/Question Ergosoft 16 Sequoia has some limitations that are important for installation and use. Solution/Work-Around Installation Master and all Sequoia workstations must use the same build version 64-bit and 32-bit installations in ...
    • Sequoia license information

      Problem/Question Where to get information about the currently existing licenses? Note: You may need this information to check which options are listed to update the license for e.g. additional PrintQueue on a Client. Solution/Work-Around You can ...