Runtime Error! Pure Virtual Function Call - R6025

Runtime Error! Pure Virtual Function Call - R6025

Problem/Question
"Runtime Error message appears"



This message indicates, that an active Ergosoft background task got corrupted or deleted by the operating system.

Solution/Work-Around
One possible solution could be to clean-up temporary files and optimize application settings.

Ergosoft ControlCenter
  1. Navigate to the "Tools" TAB of the ControlCenter
  2. Start <SystemGuard>
  3. Switch on Auto-Deletion of "Preflights" and "Print Environment Archive"
    (Depending on your needs, the deletion should happen after a short time - e. g. After days: 3 - 5)

Job Processing Poilcies (JPP)
  1. Open JobComposer and navigate to "Tools > Application Defaults >Job Processing Policy"
  2. Add a new JPP by clicking the green +
  3. Activate "Delete done jobs autmatically after" (Archive TAB) and type in after how many days you want to auto-delete the jobs
    (Depending on your needs, the deletion should happen after a short time - e. g. 1 - 3 days. If you decide to "Archive Jobs before deleting" it is recommended to select a second drive or a network volume to store the archived jobs)
  4. Apply the same setting to the JobTicket TAB
  5. Check if all the other settings fit your needs (Workflow/Preflight TABs) and confirm by clicking <OK>

Other Application Defaults
  1. Navigate to "Tools > Application Defaults > Snapshots"
  2. Activate "Limit space consumption" and keep size as small as possible, 1 GB recommended
    (Perform "Delete All Snapshots" operation to clean-up folder instantly.)
  3. Navigate to "Tools > Application Defaults > PostScript/PDF Interpreter"
  4. Activate "Use separate subfolders for local RipEngines" and "Empty raster folder before ripping a new job"
  5. Also activate "Limit disk space consumption (GB)" checkbox and keep the size as small as possible, 1 GB recommended
  6. Also activate "Delete raster files after" option and keep the time as short as possible, 1 - 3 days recommended
  7. Confirm ans save settings by clicking <OK>.
Note: If working with Sequoia feature, make sure to perform the setting changes on the Master and all attached Client computers.

Related Articles & Links
  1. SystemGuard
  2. Job Processing Policy


    • Related Articles

    • Missing CodeMeter Runtime

      Problem/Question Trying to activate a license the following error appears. “CmContainer not found" This message indicates that the USB dongle driver - called CodeMeter Runtime is not installed. Solution/Work-Around The Wibu CodeMeter Runtime will be ...

    • Error 0x18080006 No license request file selected

      Problem/Question When trying to activating the license ticket, the error message appears "Error 0x18080006: No license request file selected. Please select a license request file and try again". Usually this error occurs if the dongle is not found by ...

    • Windows Error 996

      Problem/Question Windows message with the description “Error 996” There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can ...

    • [AE=1506] PRINT ERROR #-3

      Problem/Question When printing, the rasterizing process stops and the RIPServer shows an error message that says: “[AE=1506]:PRINT ERROR #-3" This error can be found when trying to RIP a file in RipServer. Solution/Work-Around Check the user access ...

    • CodeMeter version update error

      Problem/Question When you get the "CodeMeter version update error" an older version of CodeMeter Control Center is installed, which is not compatible with the current version of the Ergosoft RIP Solution/Work-Around To solve the problem, the ...