Runtime Error! Pure Virtual Function Call - R6025
Problem/Question
"Runtime Error message appears"
This message indicates, that an active Ergosoft background task got corrupted or deleted by the operating system.
Solution/Work-Around
One possible solution could be to clean-up temporary files and optimize application settings.
Ergosoft ControlCenter
- Navigate to the "Tools" TAB of the ControlCenter
- Start <SystemGuard>
- Switch on Auto-Deletion of "Preflights" and "Print Environment Archive"
(Depending on your needs, the deletion should happen after a short time - e. g. After days: 3 - 5)
Job Processing Poilcies (JPP)
- Open JobComposer and navigate to "Tools > Application Defaults >Job Processing Policy"
- Add a new JPP by clicking the green +
- Activate "Delete done jobs autmatically after" (Archive TAB) and type in after how many days you want to auto-delete the jobs
(Depending on your needs, the deletion should happen after a short time - e. g. 1 - 3 days. If you decide to "Archive Jobs before deleting" it is recommended to select a second drive or a network volume to store the archived jobs) - Apply the same setting to the JobTicket TAB
- Check if all the other settings fit your needs (Workflow/Preflight TABs) and confirm by clicking <OK>
Other Application Defaults
- Navigate to "Tools > Application Defaults > Snapshots"
- Activate "Limit space consumption" and keep size as small as possible, 1 GB recommended
(Perform "Delete All Snapshots" operation to clean-up folder instantly.) - Navigate to "Tools > Application Defaults > PostScript/PDF Interpreter"
- Activate "Use separate subfolders for local RipEngines" and "Empty raster folder before ripping a new job"
- Also activate "Limit disk space consumption (GB)" checkbox and keep the size as small as possible, 1 GB recommended
- Also activate "Delete raster files after" option and keep the time as short as possible, 1 - 3 days recommended
- Confirm ans save settings by clicking <OK>.
Note: If working with Sequoia feature, make sure to perform the setting changes on the Master and all attached Client computers.
Related Articles & Links
- SystemGuard
- Job Processing Policy
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