TCP/IP Connections

TCP/IP Connections

Problem/Question
When using a TCP/IP Ethernet connection to printers, there are some certain requirements recommended to ensure a proper connection.

Solution/Work-Around
​Make sure the following conditions are met:
  1. 1000 Base-T compatibility of both the PCs network card and the Ethernet Hub/router
  2. ACAT6 LAN Cable is recommended. Lower LAN cable standards can potentially lead to unstable connections.
  3. Connections should be within the same segment using the same router and/or gateway.
  4. Wi-Fi, PLC or VPN connections as well as simultaneous use with USB are not supported.
Some printer manufacturers (such as Mimaki or HP) use their own special TCP/IP connections. Your dealer or the printer manufacturer can provide you with information. 

Related Articles & Links

    • Related Articles

    • Sequoia Network Admin Setup

      Sequoia Network Admin Setup Problem/Question Recommended Windows 10 network configuration for Ergosoft 16 Sequoia Solution/Work-Around Important! The following instructions should in any case be carried out by a network and PC administrator! Ergosoft ...

    • Connect Multiple Mimaki USB printers

      Problem/Question When connecting several Mimaki USB printers to one Ergosoft RIP PC, connection problems might come up and the question arises “How do I set up multiple Mimaki USB Printers to run on the same PC?" Mimaki has no set restriction on how ...

    • USB Mimaki port cannot be opened

      Problem/Question Printing is not possible, the Mimaki printer rejects the data when sending a job from the PrintQueue. The message above indicates, that the USB communication cannot be established properly. The communication between the PC and the ...

    • Mimaki USB connectivity issues

      Problem/Question RIP PC or Ergosoft gets no connection to the printer or data transfer stops in the middle of printing using a USB connected Mimaki printer. Solution/Work-Around Check the connection of the USB Cable Remove the USB cable at the end of ...

    • Error 1200 The specified device name is invalid

      Problem/Question After a job is sent to the device, this error message occurs in the PrintQueue window: "Error 1200 The specified device name is invalid" This problem usually occurs when something has been changed or renamed in an existing ...