TCP/IP Connections

TCP/IP Connections

Problem/Question
When using a TCP/IP Ethernet connection to printers, there are some certain requirements recommended to ensure a proper connection.

Solution/Work-Around
​Make sure the following conditions are met:
  1. 1000 Base-T compatibility of both the PCs network card and the Ethernet Hub/router
  2. ACAT6 LAN Cable is recommended. Lower LAN cable standards can potentially lead to unstable connections.
  3. Connections should be within the same segment using the same router and/or gateway.
  4. Wi-Fi, PLC or VPN connections as well as simultaneous use with USB are not supported.
Some printer manufacturers (such as Mimaki or HP) use their own special TCP/IP connections. Your dealer or the printer manufacturer can provide you with information. 

Related Articles & Links

    • Related Articles

    • Sequoia Network Admin Setup

      Sequoia Network Admin Setup Problem/Question Recommended Windows 10 network configuration for Ergosoft 16 Sequoia Solution/Work-Around Important! The following instructions should in any case be carried out by a network and PC administrator! Ergosoft ...

    • Connect Multiple Mimaki USB printers

      Problem/Question When connecting several Mimaki USB printers to one Ergosoft RIP PC, connection problems might come up and the question arises “How do I set up multiple Mimaki USB Printers to run on the same PC?" Mimaki has no set restriction on how ...

    • Mimaki USB connectivity issues

      Problem/Question RIP PC or Ergosoft gets no connection to the printer or data transfer stops in the middle of printing using a USB connected Mimaki printer. Solution/Work-Around Check the connection of the USB Cable Remove the USB cable at the end of ...

    • Error 1200 The specified device name is invalid

      Problem/Question After a job is screened and sent to the device, this error message occurs: "Error 1200 The specified device name is invalid"   This problem usually occurs when something has been changed or renamed in an existing PrintQueue. ...

    • Error 10054 Connection closed by remote host

      Problem/Question While sending raster data to the printer, the Job is aborted and the PrintQueue shows the error message “Error 10054 Connection closed by remote host” The error message indicates that the connection between Computer/Software and the ...