Import filter TIF not licensed
Problem/Question
When trying to RIP a job, the error message "Import filter TIF not licensed" appears.
This error seems to show up when a new license got entered and the PC hasn't been restarted afterward.
Solution/Work-Around- Make sure Ergosoft is up-to-date, it is always recommended to use the latest official release available.
- In case Ergosoft is already up to date. Try to reboot the respective PC. Restarting the system ensures that the license gets recognized by all components of the software, the error message shouldn't show up anymore.
Related Articles
Cut Driver not licensed / License count exceeded when trying to start Summa Cut Environment
Problem/Question When attempting to select an existing Cut Environment for a Summa Cutter or to start the CutQueue for a Summa, Ergosoft RIP displays an error message "Cut Driver not licensed" or "License count exceeded". The most common source of ...
Offline license activation
Problem/Question You want to activate your license, but your RIP PC is not connected to the Internet. In this case you can use the offline activation option. Solution/Work-Around Step 1: Export the WibuCmRaC file (RIP PC whitout Internet access) Open ...
Grayscale TIF is converted to RGB
Problem/Question “When I import a grayscale image into JobComposer, it is automatically converted to RGB." Solution/Work-Around To get more contrast and a less grainy image output, Ergosoft converts grayscale TIFs to RGB per default. One can revert ...
How to Export and Import HotFolder Configurations
Problem/Question I have one or more HotFolders configured and I would like to back them up or transfer them to a different Installation. How can I do that? Solution/Work-Around HotFolder settings can easily be exported to external XML files. You can ...
File could not be parsed
Problem/Question When importing an image, the following error message is displayed and no preview is generated for the image: "Error [102] File could not be parsed" This kind of problem is usually caused either by an image not conforming to the ...