Correct cancellation of a print job

Correct cancellation of a print job

Problem/Question
How to cancel a print job with multiple copies and continue printing with the appropriate number of copies?

Solution/Work-Around
  1. Switch the PrintQueue to offline
  2. Cancel the job in the queue by using the context menu (right click)
  3. Stop the printer and clear its buffer
  4. Check the number of printed copies in the queue
    4a. Context menu Properties
    4b. Click Exception >>
    4c. Check amount of Printed copies that have been sent to the printer
    Note: Since the actual count of printed copies depends on the buffer size of the printer, the number of printed copies can defer from the number of counted copies.
  5. Proceed Printing
    5a. Change the number of already printed copies if necessary in the Printed field and click OK
    5b. Resume printing by setting the queue online again and un-suspend the job

Related Articles & Links:



    • Related Articles

    • Issues with printing multiple copies

      Problem/Question When printing multiple copies only one copy is printed and/or you receive an error message. Solution/Work-Around The general recommendation is the use of "Without Gap - Repeat Print Marks" Sometimes multiple copies have to be defined ...
    • Printing copies with Epson SureColor SC-F10000

      Problem/Question The option "without gap" is missing in the print dialog when selecting more than 1 copy. When printing more than 1 copy, the printer always repeats the print marks between the copies; having print marks just at the beginning of the ...
    • Printer does not print - Job Status remains "Waiting"

      Problem/Question After starting a print from JobComposer the job remains in status "waiting" even if the PrintQueue is online and the printer is ready to print. The problem can be caused by certain settings that forces the PrintQueue to wait for ...
    • How to print a multi-page PDF in individual pages and let the Epson SC-F6400 cut the media after each page

      Problem/Question How to print a multi-page PDF in individual pages and let the Epson SC-F6400 cut the media after each page? Solution/Work-Around Download and install Ergosoft 17.5.0.9443 Open the Ergosoft ControlCenter Start the JobComposer Activate ...
    • [AE=1506] PRINT ERROR #-3

      Problem/Question When printing, the rasterizing process stops and the RIPServer shows an error message that says: “[AE=1506]:PRINT ERROR #-3" This error can be found when trying to RIP a file in RipServer. Solution/Work-Around Check the user access ...