Error 10054 Connection closed by remote host

Error 10054 Connection closed by remote host

Problem/Question
While sending raster data to the printer, the Job is aborted and the PrintQueue shows the error message
“Error 10054 Connection closed by remote host”

The error message indicates that the connection between Computer/Software and the Printer was closed by the printer. This can have multiple reasons but is often related to a timeout.
Another common source of this error is if the IP address to address the printer is not correct or is used by another device in the Network.

Solution/Work-Around
  1. Check the IP of the printer on its panel and compare it to the port settings of the PrintQueue
  2. Ping the IP with the printer turned on
  3. Switch off the printer and ping the IP again
    If the ping is still successful another device in the network uses the same IP
  4. Change the IP of the printer
  5. Add a new port to the PrintQueue using the new IP
If the error still persists, turn off the status monitor of the printer and/or deactivate "Check printer status before print" in the PrintQueue.

Related Articles and Links

    • Related Articles

    • [AE=1504] Error 10053 WSAECONNABORTED

      Problem/Question PrintQueue aborts the printing process with Error message “WSA Error WSAECONNABORTED” and “[AE=1504]: An unexpected error occurred while sending data to [Port Address]“ "Error sending data to "[Port Address]". Error 10053 An ...

    • Re-open a job from Queue in JobComposer using Archive feature

      Problem/Question Facing problems with unintended different print outs, questions arises like "How can I be sure, two completed jobs were done with the same settings?" or "Can I reproduce a done job in JobComposer?" Solution/Work-Around Ergosoft ...

    • Mimaki – Parameter Error (PICT)

      Problem/Question When sending a job to a Mimaki printer, the job is not printed and you get an error message on the printer display. The print settings and device options of the current Print Environment are not supported by the printer. This may be ...

    • COM Error 0x646 Fill Job failed

      Problem/Question When you cannot print from a hotfolder you will got the following error message in the hotfolder log “COM Error 0x646 Fill Job failed : Feature ID not registered" This error message only affects users with a Delta Automation license. ...

    • Mimaki – Missing job details in Mimaki PICT

      Problem/Question Printed jobs with the Ergosoft RIP miss job details (e.g., media name) in Mimaki’s dashboard of the Cloud Technology PICT (https://mimaki.com/product/software/remote/pict/). This may be because you are using a Print Environment that ...