Related Articles
Definition and content of subfolder FILES of the Ergosoft User Data folder
CutData – default output location for file-output cut drivers. Manually deleting these files does not do any harm – as long as the user does not need the data any longer. When creating a CutClient for a file-output cut driver (Flatbed cutters, ...
Delete Print- & CutQueue
Problem/Question Print & Cut Queues that can no longer be used can be removed from the list at any time. "How to remove a Print & CutQueue with all associated data?" Solution/Work-Around Go to the Ergosoft ControlCenter Select the TAB "Queues" Click ...
Change embedded CMM files to external
Problem/Question “How can I set embedded color management files like Density and ICC to external in my PrintEnvironment?" Working with Ergosoft default workflow, density and output profile (ICC) are embedded automatically in the PrintEnvironment. For ...
Files are not printed for no apparent reason
Problem/Question Occasionally, files may not be printed. There is also no error message in the PrintQueue. Printer hangs up or is blocked. Usually, umlauts (ä,ö,ü) and special characters (/,&,%,é, etc.) in file names and path names cause ...
Previews not generated
Problem/Question When generating the preview, the message "Server is busy" appears and the preview is no longer displayed in the JobComposer. The cause is usually a timeout when updating the preview due to too many (temporary) files. ...