Barbieri Spectrophotometer, Epson printer not available in the driver list

Barbieri Spectrophotometer, Epson printer not available in the driver list

Problem/Question

When setting up a Barbieri Spectrophotometer or an Epson printer, the model is missing in the device list.


The HTM drivers for Epson printers as well as the Barbieri Gateway software are large installation files. In order to keep the size of the Ergosoft installation file low, these program parts have been outsource to so-called Ergosoft extensions (.esup).

Solution/Work-Around

  1. Open the Ergosoft ControlCenter
  2. Select the "Tools" tab
  3. Click on the <User Portal> button
  4. Register or log in to the User Portal
  5. Click on the "Download" tab
  6. Download the corresponding installer from the "Extensions" section
  7. Close the Ergosoft 17 RIP completely
  8. After unzipping, run the installer
  9. Open the Ergosoft ControlCenter
  10. Start the JobComposer

Note: if you use a virus scanner, deactivate it before installing the extension.

 

Useful Articles:

  1. ControlCenter
  2. Spectrophotometer
  3. Color Measurement Devices

    • Related Articles

    • Missing Barbieri Measurement Tool Selection

      Problem/Question After an update to the current version 16, the Barbieri measurment tool is missing in the measuring tool selection. Since Barbieri has extremely enlarged its Gateway installer, we have decided to make it available as an additional ...

    • Printer Driver not found

      Problem/Question Trying to add a new PrintEnvironment or PrintQueue the required driver is not found. The availability of a driver depends on whether a valid license is available and the installed version supports the driver. Solution/Work-Around ...

    • EPSON SC-V7000 driver is not available

      Problem/Question You bought a license for EPSON SC-V7000 driver, installed latest version of Ergosoft but the corresponding driver still doesn't show up in the list? Solution/Work-Around Because of its special properties, this driver needs to be ...

    • Epson Edge Dashboard Interface

      What is Epson Control Dashboard and how it can be used? The Epson Dashboard contains a status interface. With the advanced Epson HTM drivers you can load settings and profiles from this interface ('.emx' profiles can be imported directly into PrEnv ...

    • Epson HTM Driver error -12 when retrieving EMX data

      Problem/Question When retrieving EMX data from Epson Edge Dashboard in Epson HTM drivers you get the error message “Failed to retrieve EMX data from Epson Edge Dashboard. -12" This error message indicates that the Epson Printer is not registered at ...