About Program and User Data Folders

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• Definition and content of subfolder FILES of the Ergosoft User Data folder

  CutData – default output location for file-output cut drivers. Manually deleting these files does not do any harm – as long as the user does not need the data any longer. When creating a CutClient for a file-output cut driver (Flatbed cutters, ...

• What is the Support Data ZIP file?

  Problem/Question "What is the purpose of the Support.zip file?"   The file support.zip contains information as well as relevant data about the installed version of the Ergosoft RIP and can be a great help in troubleshooting. Below you will find a ...

• Change User Data Folder

  Problem/Question Recourses like Print Environments, Presets, ICC profiles, and other settings are stored in a so-called User Data Folder. Per default, this UDF automatically is created when Ergosoft gets installed for the first time under ...

• Information on subfolder "MiniDump" of the Ergosoft User Data folder

  Problem/Question You have come across the MiniDump folder in your Ergosoft User Data folder. When and what is written to this folder? Solution/Work-Around A MiniDump file is always written when a program crashes or hangs up. The files are relevant ...

• How to switch from demo installation to purchased version

  Problem/Question After using a trial version, you decided to purchase Ergosoft. What do you need to consider now? Solution/Work-Around Ensure your CodeMeter USB Dongle is plugged in and detected in CodeMeter Control Center. Close the Ergosoft ...