Knowledge Base
User Guides
This Category is your User Guide for the Ergosoft RIP Print Production Suite. Find general introductions about the different modules and get an insight about what Ergosoft RIP offers.Trouble Shooting
Facing problems or error messages when working with Ergosoft? Here you will find clever solutions and helpful workarounds as well as useful step-by-step instructions.Feature Highlights
Read all about the latest features and recent software improvements.
Recent Articles
Error in printing HP Latex Series
Problem/Question You are using an HP Latex Series printer. After starting a print job from the Queue, an error message appears stating that the media information cannot be read. Naturally, you begin to wonder “Why am I getting this error message?” ...Ergosoft cannot be started after Windows 11 Preview Update KB5074105
Problem/Question After installing the Windows 11 Preview Update KB5074105, systems using PC-Bound licenses may experience startup failures. In affected cases, Ergosoft ControlCenter does not start, and Windows reports an application crash in the ...Roland TrueVIS VG3-540 - no white is printed on Ink Assignment Chart
Problem/Question You are using a Roland TrueVIS VG3 and print an Ink Assignment Chart to verify the Printing Ink Assignment in the Print Environment Settings. Although a white ink tank is installed and the corresponding slot is enabled, no white ink ...Preview Server
The module of the ErgoSoft RIP responsible for creating the Preview images in the JobComposer. It is generally a background module that is automatically started with the RIP and just runs and does its Job without requiring user interaction. If you do ...Cut contour is cut twice
Problem/Question You are working with EPS or PDF files. These files contain a path that is created in a Spot Color. In JobComposer, you assign this path as a Cut Path in the Job Cut Settings. Although all settings appear to be correct, the plotter ...
Popular Articles
How to Generate a Support Data ZIP
Problem/Question How to Generate a Support Data ZIP file? Solution/Work-Around Open "ErgoSoft ControlCenter" Select tab "Tools" Start the "MaintenanceTool" <Exit> ErgoSoft ControlCenter and go back to "MaintenanceTool" Select the tab ...First Time Setup
Setting up a RIP Software to run your digital printing production may seem like a daunting task at first, but with Ergosoft and a little help from this guide, you’ll find yourself designing, printing and cutting in no time. This guide will take you ...Introduction to Output Calibration
One of the main tasks of a RIP Software is to ensure accurate color output. This is achieved by adjusting the colors in an image file during the rastering process to appear exactly as you expect. This is necessary because no two printer/ink/media ...Density Linearization
The Density linearization determines how much ink for each color the printer applies and how much of it the material can handle. It is not concerned with the balance between the colors. Rather, it examines every color on its own to evaluate the ...Spot Colors / Named Colors
Spot Color or Named Color printing uses color names in image files to identify the color for color replacement. So for example, you may use a graphic design program such as Adobe Illustrator to specify a spot color name «Spot_Red1» for one of the ...