Recent Articles
Color differences between JPG and PDF input files
Problem/Question Processing a JPG and the same image as a PDF with the same settings with the same PrintEnvironment (incl. output calibration) leads to different colors on the printout. This might happen when the images have a profile assigned but ...
USB Mimaki port cannot be opened
Problem/Question Printing is not possible, the Mimaki printer rejects the data when sending a job from the PrintQueue. The message above indicates, that the USB communication cannot be established properly. The communication between the PC and the ...
How to Export and Import HotFolder Configurations
Problem/Question I have one or more HotFolders configured and I would like to back them up or transfer them to a different Installation. How can I do that? Solution/Work-Around HotFolder settings can easily be exported to external XML files. You can ...
Print or Cut Environment outputs PPL file instead of desired PRN, PRT, Cut file
Problem/Question When printing with a Print Environment or Cut Environment that uses a file interface (E.g. Zuend), the driver will output a .ppl file instead of the required file type like .prn, prt, .cut, etc. The .ppl file is an Ergosoft internal ...
Cut Driver not licensed / License count exceeded when trying to start Summa Cut Environment
Problem/Question When attempting to select an existing Cut Environment for a Summa Cutter or to start the CutQueue for a Summa, Ergosoft RIP displays an error message "Cut Driver not licensed" or "License count exceeded". The most common source of ...