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ErgoSoft Rip Solutions
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Check Maintenance and Support Program Status
In this short video, we show how to check for the status of the annual maintenance and support program quickly: https://youtu.be/-XB_L1zC_CcCheck Required Driver License based on PrintEnvironment
Watch the following Video that shows the easiest way to check the used driver and required driver-license directly in the active PrintEnvironment: https://youtu.be/44xZLfb5PVUTrueShapeNesting on Networked Departments (Sequoia)
Problem/Question On Networked Departments systems (formerly Sequoia), it is not possible to do TSN on the Client PCs. Solution/Work-Around Per Default, the TEMP folder on the Master (_Server\Files\TEMP) is set to store TSN generated PDF files. This ...Can different Job Processing Policies (JPP) be applied between Sequoia stations?
Problem/Question The basic settings of the Ergosoft RIP can be made in the Application Defaults. This includes the Job Processing Policies (JPP), which define how a printed job is processed after it has been sent to the Print Queue. These settings ...JobComposer crashes after adding an HP DesignJet Z6 Print Environment
Problem/Question After adding an HP DesignJet Z6 Print Environment, the JobComposer crashes repeatedly when trying to open it. Likewise it can come to an error message "Not enough memory". When sending a print job, the RipEngine crashes and the job ...
Popular Articles
How to use ColorGPS profiles in third party software
Problem/Question How to use ColorGPS profiles in third party software? Some third party software allow us to use external profiles for different reasons as simulation and proofing. Solution/Work-Around CMYK ColorGPS profiles can be used directly in ...Important information when reporting an issue
Problem/Question You want to submit a ticket to report a technical issue Solution/Work-Around In order for us to provide any suggestions for your problem, we need the following information. Support Data ZIP File Please create and send us the support ...How to add Fonts to Ergosoft RIP
Problem/Question For several reasons it might apply to install fonts for Ergosoft RIP. Especially when using PDF not heaving the fonts embedded or if one is working with the Variable Data feature it is necessary to add fonts. Solution/Work-Around ...How to get an installer of TxLink4
Problem/Question You want to get an installer of TxLink4 The current installer for the latest release of TxLink4 can be found on Mimaki TxLink4 webpage. Solution/Work-Around Go to Mimaki TxLink4 Go to “Download" Download the latest Installer ...How to activate the license
Problem/Question You received a license key from Ergosoft by e-mail? You're only a few steps from running Ergosoft 16 away. Solution/Work-Around Preparation Plug the dongle into a USB port directly on the pc. Ensure the internet connection is stable. ...